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So in the same spirit, we are talking about reviews, and how to manage them, how to defend yourself against a bad one, and how to get more good ones. The Five Most Likely Scenarios for Bad Online Reviews John Williams: And let them experience it on their own. This is one of the reasons that my son really got into reading was a million years ago we started reading the Harry Potter books.Īnd as in the last episode, one of the discussions going on between the teachers at Hogwarts, which was a school for young wizards is, should we teach defense against the dark arts to these kids or should we just let them never know that there is evil in the world? Right? So last week we talked about defense against the dark arts and Harry Potter. Which is a combination of software and service where we assist you to set up a system to watch for reviews, and manage them, and respond to them proactively, and get more good reviews and fewer bad ones, and make sure that the bad wounds impact you as little as possible. Paula Williams: Our new product, which is our Aviation Reputation Management Product. This episode is brought to you by, conveniently? So that is what we’re talking about today. This is the second in a three part series on defense against the dark arts or reputation management, which is something that is becoming much more important over the last year or so for all of our clients who are discovering that these review sites are not all fun and games and they actually do impact their business. John Williams: And help you with your reviews. John Williams: To help a little you ladies and gentlemen out there in the aviation world sell more products and services. Paula Williams: And we are ABCI and ABCI’s mission is?

Paula Williams: Welcome to this week’s episode.